1. Are the products on your website available in-store?
Yes, most of our products online are available in-store. However, few products advertised for online special offers might not be.
2. How can we be assured of the quality?
We have been in the market for many decades, and treat saree selection as a pure art form. Our focus is on quality and superior workmanship. So, we give you an assured quality guarantee.
3. Are the colours I see on your website accurate?
We do our best to photograph our products under natural lighting. However, there might be slight variation in colours due to your monitor display settings/browser capabilities/screen brightness settings. Anyway, there won't be drastic differences to cause you concern.
4. Is cash on delivery option available?
Unfortunately, we are not offering 'cash on delivery' at the moment.
5. What are the payment options available?
We have a wide range of payment options for your convenience. We are accepting credit cards, debit cards, demand drafts and online transfers. If you prefer to use another option not mentioned here, call us at ( phone number) for guidance.
For international orders, we accept PayPal payments. Please write to us at (email) or call us ( phone number to be added), for a PayPal invoice. We will be adding the corresponding bank and PayPal charges to your invoice.
6. What if I find the product faulty?
We take utmost care to ensure that you receive the products in an impeccable condition. In case of issues, please submit a query with photographic evidence of the fault to (email id) .
Mahaveers allows return only if the product is damaged or defective, and the return request is raised within 2 days of receiving the product. However, the product should be returned in original packaging with folds and tags intact. However, if you want to return a product because you changed your mind, we are not obliged to offer refunds.
7. Are the prices inclusive of all taxes?
Yes, our prices are inclusive of all taxes. What you see on the screen is what you pay! No hidden charges whatsoever.
8. What are the shipping charges?
We offer free shipping within India. For international shipping, we charge Rs 1500 for one saree and Rs 500 for subsequent sarees in the same order. This is excluding the local duties and customs the customer might have to bear, while receiving the product.*
9. Should I register on your site to place the order?
Not necessarily. You can place an order without registering on our site. However, registering with us will help us give you a personalised experience, each time you visit our site. Rest assured, that we will not be sharing your details to third party sites.
10. How long will it take for my order to be delivered?
It typically takes 4-5 days for delivery addresses within India and 8-10 days for international deliveries