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Terms & Conditions

Terms of Use

These terms of offer for sale ("Supply Terms") apply to products and services purchased via www.mahaveers.com which is a website managed by Mahaveers Sarees Pvt Ltd, a company incorporated under the Companies Act, 1956, (“Company” or “Mahaveers” or “We” or “Us” and its successors and assigns).  Under these Supply Terms the users of the website will be referred to as ("You" or "Your" or "Yourself" or "User" or “Customers”).  A user is defined as anyone who is browsing the website with or without the intention to buy

The company reserves the right to modify or terminate any portion of the Website or the Service offered by the company for any reason, without notice and without liability to you or any third party.  You are responsible for regularly reviewing these Terms of use so that you will be apprised of changes, if any.  Nothing in these Terms of Use should be construed to confer any rights to third party beneficiaries

If you do not agree with the supply terms, please do not access the website for any purchase

General

Please read the terms of offer for sale carefully before purchasing any products or availing any services on the website. Any purchase made by you through the website shall signify your acceptance of the supply terms and your agreement to be legally bound by the same. In addition to the above, you shall also be bound by the terms of use of the website, the terms by the vendor or additional terms of use that are displayed with the selection of the product. (“Additional Terms”). If there is any conflict between the basic “supply terms” and the “additional terms”, the “additional terms” shall take precedence in relation to that sale

Description of Services

Mahaveers.com provides access to Information & Purchase of Saris, Apparel, Accessories & Fashion / Silver Jewellery / Gold Accented Jewellery.  Certain services available on this website are for the use of Members only.  A Member is defined is as a use who has registered in the website and provided Mahaveers.com with his / her contact details

The services on this website are available only to consumers who purchase our products for their consumption / gifting. This is not a wholesale website and these terms don’t apply.

Shipping charges for all products / services sold on the website will be as per the company’s policy.  The shipping policy may be changed by Mahaveers from time to time

Sometimes items shown in the website may appear slightly larger or smaller than actual size due to screen defaults and photography techniques.  Sometimes the items may be represented larger than the actual size in order to clearly show details (or) smaller than the actual size in order to show the entire item.  

Sometimes only some part of the product may be shown on the website in order to showcase the specific specialties of the product.

The company shall not be liable for legal action on this account.

Registration

Users may register on the website to become members prior to the completion of any transaction on the website.  Guest Checkout functionality is available for those users who want to complete a purchase without registering on the website

Any user who registers on the website will have to provide personal information (as defined in the privacy policy), including but not limited to name, email, contact phone number, contact address and shipping address. 

Registration is a one-time process and if a member has already registered she/he can login to her / his account using her/his password.

Order

Any member who wishes to purchase a product from Mahaveers.com can add the product to cart, fill in the billing & shipping address, choose the appropriate approved payment gateway and complete the payment

In case the bank / payment gateway refuses to honour the transaction, then Mahaveers.com shall have the right to refuse to ship the order to customer without any liability whatsoever. 

Notwithstanding receipt of payment, Mahaveers.com reserves the right to refuse to ship the order to the customer (full refund being given within 7 days) in case of any product not passing the QC test, product non-availability or for any other reason not specifiable without any liability whatsoever to Mahaveers.com

While using your credit card on / through the approved payment gateway, you agree to provide correct and accurate credit / debit card details for availing the services on the website. You shall not use credit/debit cards that are not legally owned by you. 

The information that you provide to Mahaveers will not be utilized or shared with any third party unless required in relation to fraud verification by law, regulation or court order.  Mahaveers does not store any credit / debit card information on it’s website or elsewhere. You will be solely responsible for the security and confidentiality of your credit / debit card details. Mahaveers expressly disclaims all liabilities that may arise as a consequence of any unauthorized credit card use

Product Availability

In the event that the product is sold out after the customer has already made a payment, Mahaveers.com will call the customer and suggest an alternate product.  In case the customer chooses to buy a new product, Mahaveers will go ahead and confirm the same based on the customer’s email confirmation.  In such a scenario, if the price of the new product is higher than the previous one, then the customer will have to pay the differential amount.  If the price of the new product is lower than the one ordered by the customer, then Mahaveers shall refund the excess amount collected.  The refund would be made through the same payment mode in which the customer made the payment.  However, in the case of a wire transfer from an international account, Mahaveers will not be in a position to make a refund.  In such cases the customer has to take the balance in the form of store credit.  

Pricing

All products that are sold in Mahaveers are handcrafted and the prices are fixed by the weavers / artisans / brands / designers

The price of handcrafted products varies from product to product based on input costs, weaver / artisan wages, intricacy & skill required to create the product.  The demand and supply of products also determine their price.  Mahaveers makes no guarantee that the prices are lower than what is available on the market and cannot be held liable on this account

From time to time, it is possible that the pricing data in the website is displayed inaccurately due to system / human errors.   Mahaveers.com reserves the right to correct any and all errors as and when they occur.  In such cases Mahaveers.com is not required to honour the inaccurate and erroneous prices.  The prices shown on the website are subject to change without notice.  For any order, the price is the prevailing price on the day / time the order is confirmed.  The prices listed on the website are also non-negotiable

Advance / Part Payment

Mahaveers.com may, at its sole discretion, allow a customer to pay a percentage of the value of the transaction as an advance at the time of placing an order.  In such cases, the customer has to pay the balance payment (including shipping charges if any) before the product is shipped to the customer within the time stipulated by the company.

Failure to pay the balance amount within the stipulated time shall be treated as cancellation of the order.  In the event of such cancellation, customer is liable to forfeit the advance paid at the time of placing the order and at its sole discretion Mahaveers.com may refund the advance paid after deducting any applicable transaction / processing charges